The municipality of Lupon, Davao Oriental is this year’s target local government unit (LGU) on Citizen Satisfaction Index System (CSIS) of the DILG.
Lupon was selected as target LGU because it is one of the passers in the Seal of Good Local Governance in the Region.
The orientation was conducted this afternoon and participated by all Department Heads of this LGU, 21 Punong Barangays, Academe, DILG and the DOSCST Research and Development headed by Roy G. Ponce, Ph.D.
The Department of the Interior and Local Government (DILG) commissioned Davao Oriental State College of Science and Technology as DILG’s partner Local Resource Institute to conduct the survey and serve as an intermediary body between the local government unit and the citizens.
“This academic institution, which is known for having the expertise in social research and community development, will serve as our intermediaries,” DILG said.
Respondents will be asked if they are aware of the services provided by the LGU, if they availed of such services, and their level of satisfaction. Assessment score will show the level of satisfaction of the respondents for seven service areas. These are health, support to education, social welfare, economic and investment promotions, governance and response, public works and infrastructure, and environmental management.
The result of the CSIS survey will be utilized for planning purposes to develop concrete and effective method in improving local government services.